welcome to the Leadership In Focus newsletter.
Who Are You When the Job Is Gone?
When I lost my job after 20 years, I didn't know who I was without the title. That experience taught me something I now use with every client: most organizations have the same problem. They describe who they were, or who they wish they were — not who they actually are. Real identity is specific enough to say no with. If yours isn't, it isn't doing any work.
Is Loyalty Becoming a Lost Value?
Loyalty isn't blind obedience or staying at any cost. It's choosing to remain engaged with people who have earned your trust, especially when life gets difficult.
What Living Out of a Suitcase Taught Me About Running a Better Organization
Every time my family moved internationally, there was a period when everything we owned was somewhere in the middle of an ocean.
For a few weeks, we lived with only the essentials. A furnished apartment. A few clothes. Basic kitchen supplies. No clutter. No extras.
What surprised me was not what I missed.
It was how clearly I could think.
The hard problems became easier to focus on because nothing trivial was competing for attention.
Organizations face the same challenge.
Complexity almost always arrives disguised as ambition. But the ability to grow often depends on the discipline to simplify first.
The Question That Saved Ford, and the One I Had to Ask Myself First
A little over two years ago, I stopped running.
Recently, I decided to train for a half marathon and quickly realized something uncomfortable: ambition doesn't eliminate reality. Before I could move forward, I had to honestly assess where I was starting from.
Organizations face the same challenge.
Alan Mulally discovered it when he arrived at Ford and found a leadership team reporting green dashboards while the company was losing billions. The turnaround didn't begin with strategy. It began when someone finally felt safe enough to tell the truth.
The gap between what your organization knows and what it will say out loud is where every stall begins.
Your Scars Aren't the Problem. They're the Proof.
Your scars aren’t the problem. They’re the proof.
Most leaders try to smooth over the cracks.
Hide the hard moments.
Polish the story.
But resilience doesn’t look polished.
It looks like what you’ve survived, and what you’re finally willing to face.
This week’s piece is about a chipped bulldog, a Bond film, and the uncomfortable truth most leaders keep avoiding.
Read it. Then ask yourself one question:
What’s the elephant you’re still managing around?
The Seven Principles Behind Every Successful Turnaround
You know something is wrong. You're working harder than you ever have. And the needle is barely moving. Here are the seven principles behind every major business turnaround of the last thirty years, and the one question each one asks of you.
I Was the One Being Replaced. Here's What Was Built Because of It.
A few years ago, I stepped into a role with a clear mandate, relocated my family, and accepted the challenge with confidence. After years of frustration, I was the one being replaced. This is what I learned from that, and what I built because of it.
Less Storytelling. More Truth-Telling
People are getting harder to impress and easier to lose.
Not because marketing stopped working.
Because people can feel the difference between performance and truth.
The future belongs to the brands, leaders, and cultures willing to be real:
real values
real accountability
real connection
real humanity
Less storytelling.
More truth-telling.
Because authenticity is no longer soft branding.
It’s market positioning.
I pulled off the highway in rural Quebec. What I heard changed everything.
I pulled off the highway in rural Quebec to take a mandatory company call. What I heard changed everything; and shaped how I think about brand, culture, and leadership to this day. New article up.
What 750,000 Miles and a Moleskine Notebook Taught Me About Becoming a Leader
I've been keeping a record since 2011 that I never planned to share.
Every flight. Every destination. Every mile.
750,000 of them across five phases of a career that took me from Switzerland to Indonesia to the western provinces of Canada.
Looking back at that logbook now, I didn't just see destinations. I saw lessons.
New post is live.
The Manual Transmission Theory of Leadership
My first car was a green Dodge Colt. Stick shift. No A/C. Rush hour traffic in the summer heat.
It was miserable. And it taught me more about leadership than most courses I've ever taken.
New post is live on the blog. Link in bio.
The Hardest Thing in Leadership Right Now? Staying Human.
The hardest thing in leadership right now?
Staying human.
We are living in a moment that rewards performance over presence, certainty over curiosity, and reaction over reflection.
Technology connects us instantly.
But depth has become optional.
In business, negotiations become battles.
In culture, disagreement becomes division.
In leadership, clarity is replaced with control.
The problem isn’t difference.
It’s distance.
The leaders who will shape the future won’t be the loudest voices in the room.
They will be the ones who remove the mask.
They will listen before reacting.
Seek understanding before victory.
Create safety before demanding performance.
AI will accelerate.
Algorithms will amplify.
Information will compete for attention.
But none of that replaces our most reliable guide:
Humanity.
The invitation is simple:
Lead with heart.
Remove the mask.
Stay human.
#Leadership #LeadershipDevelopment #Culture #BrandTruth #AuthenticLeadership
What Happens When All Your Business Knowledge Walks Out the Door?
Most businesses don’t realize how fragile they are.
Not because of market conditions.
Not because of competition.
But because too much of what makes them work lives in one person’s head.
This week’s Leadership In Focus newsletter is about the hidden risk leaders don’t see until it’s too late, and how to start fixing it without over-engineering everything.
If you’ve ever thought:
“If they left, we’d be in trouble…”
This one’s for you.
Change isn’t the hard part
Change doesn’t fail because people resist it.
It fails because leaders underestimate how heavy it feels.
Looking back on a change initiative that didn’t go the way I hoped forced me to ask a harder question:
What could I have done differently?
This piece is about the awkwardness, fatigue, and pressure of change — and what leaders can do to make it more human, more achievable, and more likely to stick.
Comfort Is Rarely Neutral. It Charges Interest.
Comfort isn’t neutral.
It just feels that way, until it starts charging interest.
This week’s Leadership In Focus newsletter looks at a pattern we see constantly with founders and leaders of growing businesses:
Getting used to doing things a certain way.
Carrying the heaviest load yourself.
Assuming your people “know what to do.”
Trusting that momentum will simply continue.
Comfort can feel like stability; but left unchecked, it quietly becomes risk.
In this issue, we explore:
Why comfort stalls growth before it breaks things
How overconfidence and habit creep into leadership
What it really takes to equip your team to carry the future with you
If you’re feeling the weight of “I should be further by now,” this one’s for you.
Separation Season: Why December Creates Real Leaders
December isn’t a slowdown season, it’s a separation season. When most people coast, the leaders who keep showing up quietly pull ahead. This week’s Leadership In Focus dives into the mindset shifts that turn December into your biggest advantage.
How EasCan Turned Customers’ Voice into a Gold Standard Brand
EasCan didn’t need a new story — they needed their real one reflected. See how turning customer truth into brand strategy transformed their voice, unified their team, and helped shape our BrandTruth Alignment approach.
Leadership Is the Art of Changing Tires Before It Snows
The unexpected snowstorm is the perfect analogy for a common leadership failure. ⛈️
Most leaders react to today's fires. The best leaders prepare for tomorrow's forecast. It's time to fight short-term bias and move from chaos culture to anticipation culture.
This week's Leadership In Focus newsletter is here. Tap the link in bio to read the 3 practical steps you can take today!
The $9B Language Empire That Guilt-Tripped Its Way Into Our Hearts
The $9B Owl That Outsmarted Corporate Culture 🦉
Most companies chase users. Duolingo built believers.
Behind the memes and guilt-trip notifications lies a masterclass in BrandTruth Alignment™, where leadership, culture, and brand all tell the same story.
Read this week’s edition of Leadership In Focus: “The $9B Language Empire That Guilt-Tripped Its Way Into Our Hearts.”
The Brand Rejection Model: How Loyal Customers Slip Away (and How to Stop It)
The reverse gear of brand adoption? It’s called the Brand Rejection Model.
5 steps where trust erodes, loyalty fades, and customers walk away.
The good news? Each step is a chance to course-correct before it’s too late.
👉 Read the breakdown + fixes here