welcome to the Leadership In Focus newsletter.
The Brand Rejection Model: How Loyal Customers Slip Away (and How to Stop It)
The reverse gear of brand adoption? It’s called the Brand Rejection Model.
5 steps where trust erodes, loyalty fades, and customers walk away.
The good news? Each step is a chance to course-correct before it’s too late.
👉 Read the breakdown + fixes here
How Culture, Brand, and Leadership Turned a Canned Water Company Into a $1.4 Billion Force
Water that murders your thirst.
A brand built like a metal band.
And a $1.4B valuation later...
Liquid Death is more than clever packaging.
It’s a masterclass in what happens when leadership, culture, and brand all say the same thing.
This week, we break it down:
💀 How to build culture without corporate sludge
🎯 Why testing your idea before you build it matters
🧠 What BrandTruth alignment really looks like in the wild